Contact us

Parts & repair enquiries

Need a part or help with your Dyson? Tell us what you need using the form below. Jerry Vac is based in Brisbane, Australia.

Need your Dyson repaired?

Lost suction, a brush bar that will not spin, or a vacuum that keeps cutting out? Send us your model number, a description of the fault, any warning lights or messages, and your suburb or postcode. We will discuss the next steps with you.

Please contact us before sending or bringing in your vacuum.

Looking for the right part?

Include your vacuum model number and the part you need. Before ordering, compare the product photos, connector and compatibility details with your current part.

For help with an existing order, please include your order number.